Archive for October, 2009

Do you have a social media green thumb?

Monday, October 19th, 2009
Written by: Greg Ehm

FlowersMy sister-in-law has a beautiful garden full of plants and flowers that literally leaves you in awe. She has spent countless hours over the years creating and nurturing this masterpiece. Her dedication to learning, trying new approaches, and matching the right plants to the environment is unwavering. The payoff — her garden flourishes with vibrant colors and aromas.

Developing a social media strategy is a lot like gardening. You can’t plant a seed and expect it to flourish on its own. The seed needs to be matched to the right soil, the soil needs to be properly fertilized, and weeds need to be removed so they don’t compete with the plant for nutrients. While this may seem like a lot of work, this dedication can lead to a bountiful harvest.

Beth Harte and Teresa Basich recently wrote a great blog post on how social media is quite similar to gardening. They stress there’s more to it than just seeding, feeding, and weeding. A successful social media strategy also requires testing, watering, personal attention, harvesting, and rotating.

I encourage you to check out their post and chime in on their thoughts and ideas.

http://www.theharteofmarketing.com/2009/08/gardeningthe-social-media-way.html

Trade media: Relationship between paid space and earned editorial not taboo

Thursday, October 15th, 2009
Written by: Jeff White

Most of us have been conditioned as public relations people — and marketing communicators — to believe paid advertising and editorial are separate. I’ve even heard the phrase, “church and state.” For mainstream media, that may be true on some levels. I could put together a pretty good case that local television stations and newspapers should first turn to advertisers when doing an industry-trends or human-interest story not involving hard news. It’s natural; they’re most familiar with advertisers, they need an expert to comment, and it’s not strange to think their good advertisers can be the most credible sources.

On the other hand, should advertisers be given preferential treatment in a negative-news situation — layoff, bankruptcy, etc.? If by definition the story is relevant “news,” no. And, I don’t think an advertiser (just for advertising) should be granted the token “spotlight” story either … It seems like there should be an appropriate angle on something source-relevant.

Bottom line is that there’s nothing wrong with some tie, as long as it doesn’t get in the way of reporting actual news. But to say there’s absolutely no tie … just not true.

With trade media, there is an even more evident relationship between paid space and editorial, and that’s not all bad.

Clients often ask if buying trade advertising will have an effect on the amount of editorial coverage on their products or services. Our answer is typically “yes,” but it’s not as simple as it appears. There is much more to it than “payback” for dollars spent.

Ninety percent of trade media is financed solely by advertising, so there is certainly a hint of loyalty to advertisers. In some ways, maybe there should be. Those companies are “funding the channel,” and if it’s not damaging the editorial integrity of the publication or website (it usually doesn’t), it’s probably okay if they’re covered more than others. In fact, those advertisers are likely the true players in the business, and thus deserve it.

But, not advertising can have a negative effect in many ways — and it’s not that media think they should just ignore “non-advertisers.”

The public/media relations game is twofold. First, you must have something to offer trade-media editors: valuable information, articles, sources, angles, and exceptional imagery — things of benefit to their readership. Remember, trade media largely exists for the betterment of their industry; and that includes betterment of their audience.

In most cases, you may also need to be a “player” at some level for them to take you seriously as a pitch-person or source. Editors are an extension of their audience. If their audience has never heard of you, or thinks you’re a weak competitor, it’ll be hard for the editor to serve you up as a credible expert. The audiences count on editors to provide them with good advice or news on the best products and services on the market … media relations people have to sell themselves as being able to provide that to editors.

So, if a company’s advertising drops or (worse yet) goes away; if they minimize their presence within the industry (associations, trade shows, events); or drop out altogether, they’ll be seen less and less as a force in the trade. The media covers the underdog sometimes, but the committed, established players get most of the ink. Conveying your brand to the media is as important as conveying it to your customers and prospects. Reductions in advertising usually have a negative effect on brand in the marketplace, and the media is part of that marketplace.

Here’s something to consider: If we truly believe in trade publications or websites as valued channels, we must fund them. More advertising means more pages and more updates, which result in more opportunities for editorial coverage.

But also consider this: If you would never advertise with a specific trade-media channel, why would you spend resources or dollars to have a “nonpaid” space in it (and, yes, let’s all agree that PR isn’t completely “free”)? After all, business-to-business marketers select advertising channels based on the qualified audiences they reach … channels for earned editorial should not be much different.

And if there are no advertising dollars, there are no trade media channels. So, the advertising/editorial relationship isn’t taboo. It’s inherent.

Construction mood upbeat at ICUEE

Friday, October 9th, 2009
Written by: Greg Ehm

I just returned from ICUEE — the International Construction and Utility Equipment Exposition that is held every other year in Louisville, Ky. The exposition provides utility contractors with the opportunity to see the latest in utility construction products and innovations. The 13,000-plus attendees also get the opportunity to actually operate equipment and attend educational programs.

The construction industry is responsible for infusing more than $243 billion into the U.S. economy and has been hit hard by the recession. Overall, the construction and related manufacturing industry has lost 37 percent of its jobs since the economic downturn began. This by far eclipses the job losses in the auto manufacturing and dealership industry.

Despite these losses, contractor attitudes at the show were upbeat. Many of our clients exhibiting at the show reported that customers were requesting quotes for equipment and serious about making purchases in the coming months.

I had the opportunity to visit with Dennis Slater during the exposition. Dennis is the president of the Association of Equipment Manufacturers (AEM), which produces the ICUEE exposition. He provided us with an overview and discussed the state of the construction industry. Check out our video interview: