Archive for July, 2010

It’s all about your culture.

Thursday, July 29th, 2010
Written by: Tom Yunt

CorpCulture_300pxWith unprecedented economic and complex challenges facing companies today, the common link, or hidden secret of successful companies, is a strong and well-managed corporate culture. In other words, when it comes to long-range success, it’s all about your culture!

A strong and well-managed corporate culture — the social architecture of a successful company — blends and balances the talents, needs, and expectations of valued employees and associates; a shared organizational vision; a safe, ethical, respectful, and family-friendly working environment; and long-term shared results and rewards as the cultural fiber of long-term success. In addition, and very important, is a strong commitment to corporate citizenship, community and industry involvement, and the sense of giving back, that provides a valuable moral compass for the social architecture and supports the organization’s mission and vision.

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ROI — More than a sales transaction

Wednesday, July 21st, 2010
Written by: Dan Barnes

roiCrystal-clear return on investment (ROI) could also be called “Nirvana.”  The place where spending, value and sales all intersect harmoniously in a way that give agencies and clients complete understanding and validation in their marketing efforts. The mistake companies make when interpreting ROI is to tie marketing spending exclusively to sales transactions. There can be so many other variables that come into play when assessing the effectiveness of your marketing investment. Measuring ROI is complex, but achievable, as long as everyone approaches the assessment with a sense of reality.

The truth is that ROI measurement will need to be different for every brand, product, and category. Is it a new product? Is it a mature brand? Is it a product with a long consideration process or an impulse item? Are you trying to create awareness or maintain market share against a slew of new competitors? Is the goal to increase customer satisfaction or loyalty? These are all the types of questions that need to be answered in order to come to an understanding on primary business objectives.

Once the business objective(s) are clear, there can be discussion that leads into measurements for success. All stakeholders need to agree on what is being measured and establish the goals together. If the stakeholders don’t buy into the baseline criteria for measurement, it is difficult (if not impossible) to establish reporting in which everyone will be confident.

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The case for Wikipedia: Part 1

Wednesday, July 14th, 2010
Written by: Dawn Buzynski

Wikipedia-logo-enIs Wikipedia a trusted online source or not?

It’s a black and white question for a website that has a lot of gray to it. Does everyone really believe everything they read on Facebook? Doubtful. Do a majority of users believe what they find on Wikipedia? Most definitely. According to a recent survey conducted by Cision, Wikipedia is the second most used online research tool used by journalists, with Google being first. Today, Wikipedia is available in more than 50 languages and hosts over three million articles on its English version alone. There are many questions surrounding Wikipedia, but there is no question that Wikipedia packs serious online clout.

Wikipedia’s influence is quite apparent; the site consistently shows up in the top three results from Google searches. But the question is how can you trust the information found on Wikipedia when there is no real control of site content?

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