Posts Tagged ‘public relations’

Advancing credibility and storytelling in PR with video

Friday, January 6th, 2012
Written by: Bill Elverman

Video StorytellingThird-party credibility: the keystone of any good PR effort. Your potential customers are always more interested to hear what their peers have to say about you than what you have to say about yourself. As an old colleague of mine used to say, every mother is going to call her son handsome, regardless of the facts of the matter. As such, PR departments for years have anchored much of their work around customer testimonials. Written case studies are often the most reliable tool PR people have at their disposal.

AND YET, the written word can still be viewed with a skeptical eye: If it appears in a company’s newsletter, surely the message has been massaged and sanitized! While good PR folks adhere to the strictest of journalistic standards, there is still room for doubt when you see a glowing quote from a customer in writing.

That’s why, about two years ago, I started taking a video camera with me to every customer jobsite I visited. We were already spending the time and resources to travel and interview customers, why wouldn’t we also videotape the interviews and capture jobsite footage at the same time? Since then, every case study we produce for that client has a video element to it, shot in an interview/documentary style, that reinforces the main themes in the written case study and shows without a shadow of a doubt the authenticity of the comments: ultimate third-party credibility.

That just scratches the surface of the possibilities that video provides. With the absolute explosion of social media and advanced Web channels, there is now more opportunity than ever to spread the good word about your company or product. PR departments should act as mobile newsrooms. An HD video camera, a high-res DSLR still camera (or a camera that features BOTH) and a good microphone fit easily into a shoulder-mounted bag. Anything that’s worth capturing in writing is worth capturing on video. The possibilities are endless: (more…)

Don’t confuse ‘no PR’ with ‘bad PR’

Friday, July 1st, 2011
Written by: Jeff White

CNBC published an article recently on solar power — specifically the fact that it’s slow to be adopted by the masses. The crux of the article poses the question, “Does the solar industry have a PR problem?”

There are some solar power drawbacks (described in the article) that may outweigh the benefits, especially for the average consumer.  So, in that case, yes, it seems there may be a perception problem, warranted or not.

On the other hand, the article ends with a comment from an industry leader also suggesting that the trade needs an “advertising and research council,” similar to other industries, such as agriculture. This sounds like a good start. But it also indicates that the biggest PR problem for the industry may simply be the lack of PR itself. Are the right stories being told? Are those stories reaching the right audience? Are the drawbacks being addressed, and if and when they are remedied, will potential adopters come around? I’m guessing that if the industry groups already in place aren’t taking action, another group or association affiliated with solar power eventually will. There seems to be a great deal of potential, and these are obviously innovative thinkers.

But the questions (and article) underline an important point: “No PR” shouldn’t be confused with “bad PR.” The article and those interviewed imply that not enough is being done to tell the good story of solar power, and most important, to the right people. Is the solar power industry doing a poor job of telling its story? It sounds more like no story is being told at all, which could be worse.

As I read the story, this thought came over me: Someone obviously needs to do something different. Or someone simply needs to do something.  It’s easy to sit back and watch … Save budget … Don’t take risks … Let someone else create market demand … Think others will do the legwork that can somehow benefit you. Problem is that, eventually, you may look around like these solar industry leaders are and realize you need to take action, either alone or as part of a larger group. By that point, you may have lost valuable time that can’t be recovered.

Marketing communications, specifically public relations, can be very powerful — geared toward the right audience, with the right message, using the right channels. But it takes work and initiative. It takes leadership.

I’m confident the solar power industry will get there. It was once considered an incredibly efficient and affordable source of energy with a bright future. Eventually, it will shine again, once people know the story.

Read the CNBC article at http://www.usatoday.com/money/industries/energy/environment/2011-06-19-cnbc-solar-power_n.htm

Nontraditional ad space and its implications for PR

Tuesday, April 26th, 2011
Written by: John Krantz

Is the world our oyster, or are we too glued to our computers?

I’m sure many of you reading this have at one time or another heard of page space being referred to as “valuable real estate” as it applies to advertising or public relations. In fact, if you are one of my clients, you may have heard me say it as I shamelessly praise the value of one of our recent editorial placements. It wasn’t until recently, however, that the phrase took a completely literal meaning in my mind.

The other day, my friend sent me a link to the website of a company called Adzookie — a firm offering mobile advertising solutions, in both the digital and physical sense. Specifically, the link took me to an offer to turn my home into a billboard. With a minimum three-month commitment, Adzookie will paint a participant’s house to the specifications of an advertiser and paint it back to the original colors when the commitment expires, meanwhile making the homeowner’s monthly mortgage payments.

This was an intriguing offer to me, initially from the perspective of a person who has been trying to sell his house for more than a year (somebody please buy this), but also from the point of view of a public relations practitioner. It got me thinking: clever advertisers view the world as their oyster — every space in the physical world is a potential place to get attention — but what about the modern public relations practitioner? Have we lost sight of the physical world?

I would argue that many of us have. (more…)