Posts Tagged ‘Social Media’

Are you gaga for Google Plus?

Friday, August 12th, 2011
Written by: Dan Johnson

About a month ago Google released its long-awaited new social network: Google+, or “G+” for short. The service is still in a limited test launch, though it wasn’t hard for me and several dozens of friends to score an invite to participate. Here’s the official Google overview, though a few of us here at Two Rivers Marketing have been kicking the tires and have some high-level observations.

First, it begs the obvious question, “Why do we need yet another social media site to manage?” Google+ is most often compared to Facebook, but it’s different in many ways.

  • It’s strictly personal: For now there are no business pages. Google is cracking down on the thousands of companies who rushed out to set up pages for their business or brand using the default personal profile, just like Facebook a few years ago. Google has a small set of businesses approved for testing, but haven’t announced how soon the business accounts will launch.
  • It lets you see what’s hot — at a glance: Instead of the “Like” button, the G+ equivalent is the “+1” for sharing content. The number shown grows incrementally each time an item is shared.
  • It’s more private: Perhaps the best advantage over Facebook is Circles, which allows each user to set privacy for their posts on a very granular level. Create your own circles, call them what you want, simply drag your contacts to a circle (more than one if you like). Now you can post an item intended only for college friends to see, and you can be assured that message is not shown to your relatives, coworkers, employer, etc.

The number of Circles you can create is endless, and the people you place in a circle never see the label; for instance, I have one called, “No Idea Who You Are.” Very simple, I’ve just found a way to complicate it.

Circles have also been compared to Twitter’s List feature, but unlike Twitter, if you have no people in your Circles, your G+ Stream (or Wall) is empty.

  • It makes photo sharing easier: Photos are handled quite differently than Facebook or Flickr, as G+ leverages its Picasa platform.
  • It lets you have live chats: Hangouts is a unique feature, sort of a video chat with a handful of others similar to the Skype call feature Facebook recently released. Haven’t done much hangin’ out yet.

I won’t declare this to be a Facebook killer, but it does have promise. G+ has experienced a ridiculously quick adoption rate compared to other similar ventures. My theory is this is driven by two main factors: Google is already a trusted brand — especially trusted in the business world, and people are tired of the Facebook monopoly; perhaps their honeymoon is over. We’re due for a little healthy competition. G+ squares off in certain ways against others like LinkedIn, Twitter, Flickr, and more. But does it do these things that much better than the incumbent?

Prediction: High school and college-age kids will flock to G+ because their parents and grandparents are not there (the same reason many jumped back to MySpace in 2010).

There are probably significant parts of G+ we haven’t seen yet. Google has far more firepower than even Facebook. Watch for more as we learn how the business-specific features unfold. Let me know if you’d like to give Google+ a try — I’ve only got 150 invites left.

Top 5 tips for successful B2B viral videos

Tuesday, August 10th, 2010
Written by: John Krantz

Will It Blend There is no disputing the fact that Web 2.0 provides a huge opportunity for marketers. Sharing content has never been easier than it is right now. As clients are recognizing the potential opportunities, it’s becoming increasingly common for them to want to jump on the viral video bandwagon. In a B2C viral video world, one could argue that the more exposure, the better. In a B2B world however, the old adage of quality versus quantity still applies.

Take for example MTV’s “Jersey Shore” — one of the highest-rated shows to ever air on the network. It was introduced with mediocre ratings until a video of one of the female cast members — Snooki, of course — got leaked to the Internet. Garnering millions of views, the video showed her being punched in the face by a large man in a bar. Suddenly, the show became a smash hit (wink, wink).

Why was this so successful? (more…)

Putting the relationship back into media relations

Wednesday, July 7th, 2010
Written by: Greg Ehm

Lunch MeetingWhen I started my career in media relations we didn’t have e-mail and our primary way to communicate with the media was via the phone or through personal contact. However, as new technology — e-mail and now Twitter — has emerged I find our profession relying more on these new technologies to communicate with the media.

While these new technologies have made communicating with the media more efficient, have we lost the art of building a true relationship with one another?

Building a lasting and strong relationship through e-mail or a series of tweets can be difficult, because we don’t have the opportunity to personally get to know the editor.

As media relations professionals we are being asked to do more with less every year. Naturally, we have turned to e-mail as an efficient communication tool and by the same token the media has readily accepted this form of communication.

However, we need to examine our use of e-mail in our communication efforts with the media. Sometimes picking up the phone and having an actual conversation with an editor can have a lasting and positive impact. It shows you care more about the person on the other end of the line, and in my experience those conversations have resulted in some of our best ideas and work.

Not every editor has the time for a phone call, so we need to adjust our approach to the preference of the editor and respect their time. It’s also important not to abuse the relationship. In other words, you don’t need to call an editor to find out if they received your latest press release that was sent out 15 minutes ago. Respect their time and follow up in a few days or the following week depending on the significance of the news release topic.

Media relations is a still a relationship business and we need to re-examine how we are building these relationships. Personal contact takes time, but in the long run it may be the best investment you can make for your client this year.